We ship worldwide.

If you are unable to checkout due to your location, write us an email.

Orders are shipped daily. Depending on where you are, it could take between 2 to 10 days. Delivery details will be provided in your confirmation email.

We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.

Once the order is fulfilled, you will be notified by email with the tracking number and a link to the carrier's site. 

Our European fulfilment centre is located in Poland. Our North American fulfilment centre is located in Texas, USA

If you are not part of the EU or USA you may have to pay taxes. It is up to your country's sales and import tax system.

The body produces collagen naturally, but this production decreases with age—starting in your twenties. As a result, the skin becomes thinner; bones lose density, and joints get more easily injured. It's important that you supplement that loss in your body to counteract the physical effects of ageing and help support your soft tissue (tendon, ligaments, skin, muscles, cartilage) health.

Collagen consists of long chains of amino acids, which are the building blocks of proteins. Collagen peptides are short chains of amino acids that are derived from collagen. The body more easily absorbs this form of collagen.

Collagen peptides can be taken in powder or capsule form. Collagen peptides work by providing the body with the amino acids it needs to produce collagen. When taken in supplement form, they are easily absorbed by the gut and transported to the tissue in the body. Once in the tissue, they can help improve each tissue's structure and function.

Even though our collagen is specially designed for those who maintain flexibility-based practice like contortion, dance, aerial arts, yoga and more, this just means that it is specifically formulated to support joint mobility and connective tissue health.

Everyone can benefit from taking FLEXIBLE. We all experience a natural collagen production decline due to normal ageing process, stress, diet, digestive health and physical activity (sports that impact joints). In other words, FLEXIBLE is an excellent nutritional component for those wanting to slow down the signs of ageing (inside and outside) and remain healthy throughout their life.

FLEXIBLE collagen contains bovine collagen, which is Type I and III. It also contains 3 complementary ingredients to help with joint health and inflammation, absorption, and digestion.

You should start noticing benefits anywhere between 4 to 12 weeks. Consistency is key.

You don't have to consume it on an empty stomach, although you can since the peptides are hydrolysed, therefore easy to digest.

There is no ideal time of the day unless you are following any diet or on intermittent fasting. Collagen is pure protein so it won't play with blood glucose, for example. It supports any physical activity, so some would take it within 30 minutes post physical activity to maximise their anabolic window.

You can mix it with water, smoothies, tea, coffee or cook with it. It's unflavoured—it does not contain any glucose or sweet alternatives—you can flavour it any way you want. Smoothies and juices are good options because vitamin C will enhance absorption.

Our personal best is to mix FLEXIBLE with green matcha powder tea or with an Almond mils cappuccino slightly sweetened with stevia extract.

We recommend talking to your licensed healthcare professional first, as nutritional needs can vary when breastfeeding or expecting.

It is impossible for collagen to occur naturally in plants. Collagen is exclusively found in animals. FLEXIBLE collagen comes from grass-fed bovines. We are cruelty-free and only source ethically.

Our Organic ASHWAGANDHA high potency and our IMMUNE BOOSTER are vegan options.

It is recommended to store in a cool, dry place.

FLEXIBLE is Dairy-Free | Gluten-free | Sugar-free | No Added Hormones | No Additives | Non-GMO | Paleo & Keto Friendly

FLEXIBLE is Dairy-Free | Gluten-free | Sugar-free | No Added Hormones | No Additives | Non-GMO | Paleo & Keto Friendly

IMMUNE BOOSTER is Vegan | Non-GMO | Soy Free | Gluten Free

Organic ASHWAGANDHA high potency is Vegan | Non-GMO | Soy Free | Gluten Free

*Our products do not contain dairy or nuts, but the facility in which they are manufactured is not exclusively dairy and nuts-free.

Yes, LEMAlab's products are complementary to each other. We offer several bundles, including different products to suit your 'Body and Mind' needs.

For our FLEXIBLE collagen supplement, we offer a subscription option. Every month you will receive one month's worth of FLEXIBLE. You save 25% on the regular price and receive free shipping only if you are based in the EU or in the USA. 

If you have a discount code, you can add it during checkout in the space reserved for discount codes right above the total of your order. 

You can access your account at any time to update your address.

Yes, you can edit your subscription at any time. You can change your email address, edit your shipping info, change the subscription interval, add/remove products, change the quantity of the products, skip future orders in the subscription and of course, pause, resume, cancel and reactivate your subscription. 

Just log in to your account and into your account.

You can contact us through our contact page or our chat option in the bottom right corner of your page. We will gladly assist you and respond to your questions as soon as possible.
***This is not an automated bot but a human being from the LEMAlab team committed to helping you. Kindness is appreciated ❤️

Our 30 day guarantee policy offers a refund (minus shipping expenses) for up to 30 consecutive days after your purchase date.

To take advantage of our 30 Day satisfaction guarantee policy, please send us an email at info@lemalab.eu to let us know you are initiating a return, so we know what to do with your order when it arrives. We will let you know where to return unused portions. Once your return is processed, we will credit your original method of payment.

Items sent back to us without first requesting a return will not be accepted. 

You are responsible for the shipping costs of returned merchandise. Shipping costs from the original order are non-refundable. If the value of the merchandise being returned exceeds 60€, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

The time it takes for you to receive an exchanged product may vary dependent on where you live.

Returns on opened or used bottles are limited to one unit per order. We will allow one refund transaction per product order (specific to that particular product), per household, under our 30 day money-back guarantee. We reserve the right to approve or deny refund orders that relate to a product previously returned, or if any return is deemed excessive. 

There is a non-negotiable 15% return processing fee deducted from the total refund amount that you will receive once the return is approved, product shipped back, and processed fully by us. 

You can always contact us for any return question at info@lemalab.eu .